Terms & Conditions

1. Scope of Application and Supplier
These general terms and conditions apply to all orders placed through the online shop of NAS TEXTILE HUB GmbH, 13 Beckerstr., 09120 Chemnitz, Managing Director: Anton Schumann.
The goods offered in our online shop are intended for customers aged 18 and above.
The language of the contract is exclusively English.
You can access and print the current general terms and conditions on our website at: https://www.the-guestlist.com/pages/terms-conditions

2. Conclusion of the Contract
The product presentation in the online shop does not constitute a binding offer to enter into a purchase contract. Instead, it serves as a non-binding invitation to place orders.
By clicking the “Buy now” button, you submit a binding purchase offer (§ 145 BGB).
Upon receipt of your purchase offer, you will receive an automatically generated email confirming that we have received your order (confirmation of receipt). This confirmation does not yet constitute acceptance of your purchase offer. A purchase contract is only concluded once we explicitly accept your offer or dispatch the goods to you—without a prior declaration of acceptance.

3. Prices
The prices displayed on product pages include VAT and other price components but exclude packaging and shipping costs. Details on shipping costs can be found here: https://www.the-guestlist.com/pages/shipping-services

4. Conditions of Payment; Default
We accept the following payment methods: advance payment via invoice, credit card, PayPal, or cash on delivery.
The available payment methods are at our discretion. We reserve the right to offer selected payment methods, such as requiring advance payment to safeguard against credit risk.

For advance payment via invoice, our bank details will be provided in the order confirmation. The invoice amount must be transferred to our account within seven working days of receiving the invoice.

If paying by credit card, the purchase amount will be reserved on your card at the time of ordering (“Authorization”). The actual charge occurs when we dispatch the goods to you.

In the event of payment default, statutory penalty interest of 5 percentage points above the base rate will apply. Additionally, a reminder fee of €2.50 will be charged for every reminder after default unless a lower or higher cost is proven in a specific case.

5. Offsetting and Right of Retention
You may offset claims only if your counterclaim has been legally confirmed, is undisputed, or has been recognized by us. You may only exercise a right of retention if your counterclaim is based on the same contractual relationship.

6. Delivery; Retention of Title
We deliver to Germany, Belgium, Luxembourg, the Netherlands, Austria, Denmark, Finland, France, Italy, Norway, Portugal, Sweden, Switzerland, Spain, and the United Kingdom in standard household quantities.
Unless otherwise agreed, goods will be delivered from our warehouse to the address you specify.

We are exceptionally not obligated to deliver goods if we correctly ordered the goods from our suppliers, but the delivery was incorrect or delayed (congruent hedging transaction). This applies only if we are not responsible for the lack of availability, informed you promptly, and did not assume the procurement risk. In such cases, we will promptly refund any payments made.

The goods remain our property until full payment of the purchase price. Deliveries are made via DHL or UPS.

7. Cancellation Policy
You have the right to cancel this contract within 14 days without providing a reason. The cancellation period is 14 days from the day you or a designated third party (not the carrier) take possession of the last item.

To exercise your right of cancellation, contact NAS TEXTILE HUB GmbH (13 Beckerstr., 09120 Chemnitz, Fax: +49 3601 833050, email: office@the-guestlist.com) with a clear declaration of your decision (e.g., by post, fax, or email). You may use the provided cancellation form, though it is not mandatory.

For details on consequences of cancellation, please see the full cancellation policy.

8. Voluntary Return Guarantee
We provide a voluntary return guarantee of 30 days after receipt of goods, in addition to your statutory cancellation rights. Returns must include complete goods in their original packaging, unused and undamaged, sent back within 30 days.

Goods must be returned to:
NAS TEXTILE HUB GmbH, 13 Beckerstr., 09120 Chemnitz

Statutory rights remain unaffected.

9. Transport Damage
If goods are delivered with obvious transport damage, notify the shipper immediately and contact us as soon as possible. This does not affect your statutory warranty rights but assists us in asserting claims with the carrier or insurer.

10. Warranty
Unless otherwise agreed, warranty claims are subject to statutory provisions (§§ 433 ff. BGB).
For used goods, the warranty period is limited to one year, except for claims involving injury to life, limb, or health or gross negligence. Statutory provisions apply otherwise.

11. Liability
We assume unlimited liability for intentional acts, gross negligence, and under the German Product Liability Act. For ordinary negligence, we are liable only for damages arising from injury to life, limb, or health or breach of material contractual obligations (cardinal duties). In such cases, liability is limited to foreseeable damages typical for the contract at the time of conclusion.

12. Final Provisions
Should any provision of these terms be invalid, the remaining provisions remain unaffected.
All communication will be via email, including invoices and credits.
Contracts are governed exclusively by German law, excluding the CISG (UN Sales Convention).